Cultivate loyalty with exceptional client services specialists
Enhance client satisfaction, minimise complaints, and build loyalty with a remote client service representative who aligns with your brand voice.
Retain clients and enhance satisfaction
How our client service specialists can help:
Client retention is always more cost-effective than client acquisition. No matter how much you push into marketing or how well-priced you are, you lose customers if you don’t offer exceptional customer support services. Simple as that.
- Omnichannel support services
- Customer support
- Customer nurturing
- Complaint management
- Client retention
- CRM management
- Live chat management
- Customer onboarding assistance
- ... and more
Let’s talk about remote support...
Remote support is a great option, and here is the information to prove it.
Swipe table below >
Outsourcery remote support | Local full-time hire | Freelancer | |
|---|---|---|---|
48 Hr Onboarding | |||
Native English & similar timezone | |||
Guaranteed Quality Match | |||
Zero HR responsibilities
| |||
Flexibility | |||
Ongoing Support | |||
Cost | LOW | VERY HIGH | LOW-MID |
Our talent match 100%
guarantee.
Our talent match 100%
guarantee.
We will find you the perfect match. If we miss the mark, we will rematch you for free.
The Outsourcery™
difference
We’re based
in Cape Town
Thanks to Cape Town’s tech and entrepreneur-friendly ecosystem, we can offer industry-leading talent at a fraction of the cost. Our support staff are highly educated, native English speakers with international experience and are just 1 or 2 hours ahead of a local hire.
Expertly matched
with top-quality talent
We take the time to understand your personal and professional needs and use AI to match your needs with the right profile. This ensures you are matched with the expert who will fit seamlessly into the role, task or project.
Excellent ongoing support
From a thorough onboarding process to regular check-ins and on-demand support, we’re dedicated to simplifying delegation and people management, ensuring your evolving needs are always met.
